KNF Neuberger, Inc. is an international engineering and manufacturing organization, specializing in high quality pumps and compressors, with an excellent reputation in the medical device, research, and environmental industries. KNF USA specializes in the production of air, gas, and liquid diaphragm pumps and systems for original equipment manufacturing (OEM), industrial process applications, and general laboratory use.

Since 1977, KNF USA has steadily expanded its engineering and manufacturing capabilities. Today, the 50,000 square foot sales and production center of KNF Neuberger, Inc. serves clients throughout North America. Customers of KNF USA include large, Fortune 100 companies, start-up and small-to-mid-sized firms, federal and local government agencies, and university research centers.

We are looking for an Inside Sales employee to join our Laboratory Sales Team in Trenton (Hamilton), NJ. This position, under close to moderate supervision and guidance, will provide inside customer support while working closely with Laboratory Field Sales, Laboratory Channel Management, Customer Service, Engineering, Product Management, and Repair teams to ensure smooth flow of customer information and requirements throughout the organization.

Responsibilities:

• Respond to customer inquiries and incoming leads relating to use, operation, and maintenance of Company products - this includes making appropriate product recommendations for new applications
• Work closely with sales team to ensure seamless transfer of identified business growth opportunities to the outside sales teams
• Provide sales support for uncovered territories to maximize sales success
• Communicate requirements to internal key stakeholders (Production, Product Engineering, Customer Service, Marketing, Quality, etc.) to establish clear expectations for success.
• Effectively communicate customer presentations and solution proposals via phone, email, and face-to-face interactions
• Assess the technical challenges the customer is working to overcome
• Ask questions to develop understanding and gain credibility as a subject matter expert to achieve bid opportunities, present solutions, and gain commitments from the customer
• Be an excellent technical problem solver, drawing on technical training to gain new opportunities
• Represent Company at trade shows and conferences (overnight travel required, up to 10%)

Requirements:

• BS in a Scientific discipline, or equivalent combination of education and experience.
• Experience in a chemistry or life sciences laboratory environment is desirable.
• Experience in performing each of the activities identified in the position’s Duties & Responsibilities is desirable
• Professional experience with a laboratory equipment company and laboratory bench applications is preferred.
• SAP and CRM experience preferred.
• Must have a valid driver’s license, as travel to customer locations may be necessary.
   

In addition to a competitive base salary and sales performance bonus structure, KNF offers a comprehensive benefits package, including low-cost medical and dental coverage, paid time off, and 401(k) plan with company contribution.